Interact with and learn from senior professionals in the cleaning industry who have helped develop the course, meaning you’ll have the inside secrets on how to become a pro.

With our training and certification, set yourself apart from other candidates when applying for roles or display within your own business to provide clients confidence in your abilities

Accredited through the International Approval and Registration Centre (IARC), be certain of learning skills directly relevant to job outcomes within the cleaning field.

• Introduction
• Standard Types of Cleaning
• Bond Cleans
• Outdoor Work
• Cleaning Roles – General Cleaners, specialist cleaners
• Chemicals/Products
• Natural versus Synthetics Products
• General Procedures
• Equipment and Tools
• Inventory and Resourcing
• Reporting Concerns
• Disposal of Waste
• Compliance with legislation
• Sustainability and Maintaining Reputation

Cleaning Stains & Specialist Cleaning Techniques

• Introduction
• Categories of Stains
• Protein Stains
• Carbohydrate Stains
• Lipid Stains
• Pigment Stains
• Resin Stains
• Cleaning Artwork – restoration
• Cleaning products you can easily make

Floor Care

• Introduction
• Carpet Cleaning
• Deep Cleaning Carpet
• Shampooing Carpet – manually, with a machine
• Steam Cleaning Carpet
• Removing pigment stains from carpet
• Rugs
• Sisal, Jute, Seagrass
• Wool
• Cleaning Newer Timber Floors
• Cleaning reclaimed timber
• Waxing and polishing timber
• Unvarnished Timber
• Tiles
• Porcelain Tiles
• Stone Tiles
• Concrete/Cement Floors
• Linoleum
• Outdoor Ground surface cleaning
• Tiles
• Paving
• Timber
• Concrete
• Artificial Grass

Furniture and Furnishing

• Furniture versus Furnishing
• Cleaning Furniture
• Upholstered furniture – general clean, deep clean
• Wood fixings
• Polishing
• Conducting inspections
• Cleaning leather
• Linen cleaning
• Assessing quality of linen
• Care of linen
• Fibre structure and appearance – tensile strength, elongation, elasticity and specific gravity
• Effect of moisture
• Chemical properties of fibres
• Insect resistance
• Resistance to microorganisms
• Electrical properties
• Effect of sunlight
• Thermal properties
• Fire resistance
• Classification of fibres
• Natural fibres – cotton, linen, wool
• Man-made fibres – viscose rayon, acetate, nylon, polyester, acrylic, polypropylene, fibreglass
• Blended fibres

Washroom cleaning

• Importance of hygiene
• Routing cleaning maintenance
• Wash basins and taps
• Soap dispensers
• Mirrors
• Paper towel dispensers
• Hand dryers
• Vending machines
• Sanitary item dispensers
• Sharps disposal containers
• Toilet paper holders
• Toilets
• Urinals
• Light fixtures
• Floor cleaning
• Rubbish removal and disposal
• Vandalism
• Replacing dispensers
• Workplace health and safety
• Avoiding falling
• Caustic and corrosive cleaners

Kitchen Hygiene and Cleaning

• Introduction
• Storage cupboards
• Sink and drainage area
• Removing drain blockages
• Cleaning sinks
• Oven cleaning
• Oven door
• Cooktop – gas, ceramic, metal, etc.
• Refrigerator
• Freezer
• De-icing
• Freezer drains
• Defrosting a freezer
• Dishwasher
• Waste disposal
• Waste disposal and workflow
• Organic waste disposal

Commercial cleaning

• Introduction
• Divisions of commercial cleaning
• Janitorial work – finding work, cleaning skills, building maintenance, administration, general
• Commercial cleaner work – finding work, skills/scope of work
• Specialist cleaning jobs
• High rise window cleaner
• Professional laundry worker
• Future outlook for cleaning industry

Cleaning businesses

• Introduction
• Cleaners versus housekeepers
• Essential cleaning skills
• Advanced Cleaning Skills
• Administrative skills
• General skills
• Becoming a residential cleaner
• Joining a franchise
• Setting up your own business
• Getting a first client
• Introductory offers/ loss leaders
• Advertising – local print, digital, etc.
• Complaints

• Domestic Cleaners
• Commercial Cleaners
• Health Sector
• Business Owner
• Recreation Cleaner
• Hospitality Cleaner
• Building Management